Terms & Conditions

Please read these terms and conditions carefully before using our services

Last updated: January 1, 2024

These Terms and Conditions govern your use of HarshaWeb Solutions' services and website. By using our services, you agree to these terms.

1. Acceptance of Terms

By accessing and using HarshaWeb Solutions' services, website, or any related applications, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Services

HarshaWeb Solutions provides IT consulting, software development, mobile app development, web development, DevOps services, cloud management, and related technology solutions. Our services include but are not limited to:

  • Custom software development and consulting
  • Mobile application development for iOS and Android
  • Web application development and maintenance
  • Cloud infrastructure setup and management
  • DevOps implementation and support
  • IT consulting and digital transformation services

3. Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise agreed:

  • Payments are due within 30 days of invoice date
  • Late payments may incur interest charges of 1.5% per month
  • All prices are in USD unless otherwise specified
  • Refunds are subject to the specific terms of each service agreement

4. Intellectual Property Rights

Intellectual property ownership will be clearly defined in each service agreement:

  • Client retains ownership of their pre-existing intellectual property
  • Custom-developed solutions become client property upon full payment
  • HarshaWeb Solutions retains rights to general methodologies and know-how
  • Third-party software components remain under their respective licenses

5. Confidentiality

HarshaWeb Solutions commits to maintaining strict confidentiality of all client information. We will not disclose, use, or exploit any confidential information except as necessary to provide the agreed services. Confidentiality obligations survive termination of our agreement.

6. Warranties and Disclaimers

HarshaWeb Solutions warrants that:

  • Services will be performed with professional skill and care
  • We have the right and authority to enter into service agreements
  • Services will materially conform to agreed specifications

EXCEPT AS EXPRESSLY SET FORTH HEREIN, HarshaWeb SOLUTIONS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7. Limitation of Liability

IN NO EVENT SHALL HarshaWeb SOLUTIONS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

8. Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including GDPR where applicable. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

9. Service Level Agreements

For ongoing services, we commit to:

  • 99.5% uptime for hosted applications (excluding scheduled maintenance)
  • Response to critical issues within 4 hours during business hours
  • Regular backups and disaster recovery procedures
  • Security updates and patches applied within 72 hours of release

10. Termination

Either party may terminate services with 30 days written notice. Immediate termination is allowed in cases of material breach, non-payment, or insolvency. Upon termination, client will pay for all services performed up to the termination date.

11. Force Majeure

HarshaWeb Solutions shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures of third-party systems.

12. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Modifications to Terms

HarshaWeb Solutions reserves the right to modify these Terms and Conditions at any time. We will notify clients of material changes via email or website notice. Continued use of our services after such modifications constitutes acceptance of the updated terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

HarshaWeb Solutions

123 Tech Street, Suite 400

Innovation City, IC 12345

Email: legal@HarshaWebsolutions.com

Phone: +1 (555) 123-4567